| BROWSER REQUIREMENTS
CartoonNetwork.com.au's features are designed to work best with any browser version numbered 5.0 or higher, including those for Microsoft Internet Explorer, AOL, and Netscape Navigator. If you have an older version, please visit the official website of your respective browser to download an upgrade.
The site is also designed to be viewed on at least an 800x600 pixel display. If you can only see a portion of the page in your browser window, check your monitor's settings to adjust your resolution.
HARDWARE SUGGESTIONS
CartoonNetwork.com.au works best on computers with faster processors, but any computer capable of running your preferred web browser software is more than adequate to enjoy the site.
High-speed connections such as DSL, cable modems or other broadband services allow you to load games, clips and other content at much faster speeds than a dial-up modem. Please contact your local Internet provider for information about high-speed access in your area.
PLUG-INS
Plug-ins are additional software programs that enhance your experience by allowing you to play games, clips, web shows and other content featured on CartoonNetwork.com.au:
GAMES require Shockwave and Flash. You can download the free Shockwave plug-in now, or download the free Flash plug-in now.
CLIPS require Windows Media Player. Windows Media Player is available here.
Many of our downloadable files--such as icons, screensavers and wallpaper--are compressed to reduce download times. To open these files, you will need a decompression program:
PC users: If you do not already have WINZIP, you can download the free trial software here.
Mac users: If you do not already have STUFFIT EXPANDER, the latest version is available for free download here.
HOW TO DOWNLOAD
Detailed instructions for downloading files from CartoonNetwork.com.au can be found on the Games Help page.
GAMES HELP
Why can't I get the game to load?
Most CartoonNetwork.com.au games require Flash. If you don't have it, you can download the free Flash plug-in here.
This will allow you to play the majority of our games library. The remaining games require the Shockwave plug-in, which you can download free here.
If you still can't get the game to load, you might be running ad-blocking software that prevents the game from loading. Turn off your ad-blocking software (or ask your parents to help you turn it off) and then try loading the game again.
Why is the game taking so long to load?
Most of our games have file sizes ranging from 500K to 1.5 MB. Depending on your Internet connection, games can take several minutes to load. For information about high-speed access, please contact your local service provider.
Why does the Games page look funny on my computer?
CartoonNetwork.com.au looks best on the latest version of Internet Explorer.For Mac user, CartoonNetwork.com.au looks best on the latest version of Safari.
VIDEO HELP
What can I watch on Cartoon Network Video?
Cartoon Network Video offers full-length episodes, animated shorts, special presentations and tons of bonus content. Basically, it puts cartoon fans in command of their very own animation headquarters.
How long are episodes available on the site?
Individual episodes are available on Cartoon Network Video for a few weeks at a time. You can watch the episodes as many times as you want during that period, absolutely free.
I can't see Cartoon Network Video on my computer! What's wrong?
To run Cartoon Network Video, your system must meet the following requirements (you may want your parents' help to make sure you have all these things):
- You must have a high-speed connection (DSL or Cable modem)
- Cartoon Network Video is only available to viewers in Australia and New Zealand
- Some Australian/New Zealand residents IP addresses will be recognized not located in Australia/New Zealand because of the way their internet service is set up. Please check with your service provider.
The minimum system configuration to use Cartoon Network Video is:
- Operating System: Windows XP
- Browser: Microsoft Internet Explorer 6 (or higher)
- Media Player: Windows Media Player 10 (Windows XP) or windows media player 8.2 (MAC)
- Flash Player: Macromedia Flash 8
- Note: Some older computers with Pentium III processors may have trouble displaying the high-quality video on Cartoon Network Video.
TV SHOWS HELP
How do I find out what time a show is on?
Check our full TV Schedule to find the listings for your show.
Why does the TV Shows page look funny on my computer?
The new TV Shows page requires the latest version of Flash. If you don't have it, you can download the free Flash plug-in here. |